Your Notifications are Empty.

    Browse our plans and add your selections to get started.

    Explore now Sign in

    Motor Insurance

    VPAY – Ultimate All-in-One Car Insurance Add-On

    alt

    Umbrella Protection Of Multiple Add-Ons

    Your Ultimate Shield on Every Journey

    Coverage Highlights

    Expand Your Coverage Today
    • Bullet Icon
    • Extensive Coverage

    Protects against a wide range of risks including cyber attacks, mechanical breakdowns, and accidental damages

    • Bullet Icon
    • Comprehensive Add-On

    Includes benefits like roadside assistance, vehicle towing, recalibration of digital systems, and smart repairs

    • Bullet Icon
    • Financial Security

    Covers repair/replacement costs, legal defense, and even theft of funds due to cyber attacks

    • Bullet Icon
    • Convenience

    Offers daily cash benefits for vehicle downtime and accommodation benefits during repairs

    • Bullet Icon
    • Peace of Mind

    Ensures you're covered for unexpected events, from minor scratches to major breakdowns, with a focus on keeping you and your vehicle safe and operational

    Inclusions

    What’s covered?
    • Bullet Icon
    • Electrical & Non-Electrical Accessories

    Accidental loss or damage to accessories (excluding CNG/LPG kits) that were part of the insured vehicle at policy inception but not declared. Accidental loss or damage to accessories (excluding CNG/LPG kits) installed during the policy period. Maximum liability is 1% of the IDV

    • Bullet Icon
    • Rally Cover

    Covers accidental loss or damage during organized rally events, excluding motor racing, speed tests, dexterity trials, and hill climbs

    • Bullet Icon
    • Geographical Extension

    Extends coverage to accidental loss or damage within Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, and Maldives

    • Bullet Icon
    • CNG/LPG Kit

    Covers loss or damage to CNG/LPG kits not declared at policy inception. Maximum liability is 1% of the IDV

    • Bullet Icon
    • Rodent Damage

    Covers repair or replacement costs for damage caused by rodent bites to non-metal parts

    • Bullet Icon
    • Waiver of Depreciation & Consumables Cover

    Covers repair and replacement costs without depreciation Covers consumables required during vehicle repair

    • Bullet Icon
    • Battery Electric Vehicles and Hybrid Electric System

    Covers damage to internal parts of the traction battery, Battery Management System (BMS), and Electric Vehicle Drive System due to power surges, exothermic reactions, water ingress, and short circuits. Excludes damage from neglect, unauthorized service, and wear and tear

    • Bullet Icon
    • Waiver of Deductible

    Waives the compulsory deductible under the policy, except for any voluntary deductible opted for a discount

    • Bullet Icon
    • Vehicle Towing & Retrieval

    Covers the cost of towing the insured vehicle to the nearest repairer if disabled due to covered loss or damage. If the service cannot be arranged, you can arrange towing and submit bills for reimbursement

    • Bullet Icon
    • Roadside Assistance

    Comprehensive Services like Flat Battery, Spare Keys, Flat Tyre, Minor Repairs, Towing Facility, Urgent Message Relays, Medical Coordination, Fuel Assistance, Taxi Benefits, Accommodation Benefits, Legal Assistance, Helpline and more

    • Bullet Icon
    • Vehicle Replacement

    Settles claims for total loss or constructive total loss at the company's discretion

    • Bullet Icon
    • Loss from Adulterated Fuel

    Covers repair costs for engine and fuel system damage due to adulterated fuel, including testing costs.

    • Bullet Icon
    • Consequential Losses

    Covers internal parts and repair costs if the vehicle is driven before necessary repairs or left unattended after an accident.

    • Bullet Icon
    • Tyre Cover

    Covers the cost of replacing damaged tyres due to accidental means where insured vehicle has not met with an accident, up to four tyres per policy period.

    • Bullet Icon
    • And Many more

    8 more optional covers for wider protection

    Exclusions

    What’s not covered?
    • Bullet Icon
    • Drunk Driving

    Any damage caused to the car intentionally

    • Bullet Icon
    • Unlicensed Drivers

    If the driver doesn't have a valid license at the time of the accident, the damage won't be covered

    • Bullet Icon
    • Intentional or Negligent Acts

    If the damage is caused by intentional actions, neglect, or gross negligence by you, your family, or employees, it won't be covered

    • Bullet Icon
    • Pre-Existing Damage

    If the car had damage before the policy started and you didn't disclose it, it won't be covered

    • Bullet Icon
    • Fraud

    If you or your authorized representative commits fraud, the damage won't be covered

    Additional Covers

    What else can you get?
    • Bullet Icon
    • 24x7 Road Side Assistance

    Provides immediate roadside help for emergencies like flat tyres, towing, fuel assistance and more

    • Bullet Icon
    • Consumable Expenses

    Coverage for consumables items like grease, lubricants, engine oil, oil filter, brake oil, etc

    • Bullet Icon
    • Zero Depreciation Cover

    Every year the value of a car depreciates but with zero depreciation cover, there are no depreciation cuts even when you make a claim, and you get the entire amount in your hands

    • Bullet Icon
    • Pay As You Consume

    If you drive less then you can pay less by selecting number of kilometers driven in a year and thus saving on your insurance premium

    • Bullet Icon
    • No Claim Bonus Protector

    Protects your No Claim Bonus even if you make a claim ensuring you get discount on your premium

    • Bullet Icon
    • Tyre Safeguard

    This add-on cover can be fruitful if your car's tyre or tube gets damaged due to an accident. Tyre secure cover provides coverage for replacement expenses of tyres and tubes of the insured vehicle

    • Bullet Icon
    • Conveyance Benefit

    If your car is in the garage for repairs, this cover will pay for money spent on cabs for your daily commute

    • Bullet Icon
    • Engine Protector

    Covers financial losses incurred due to damage to your car engine

    • Bullet Icon
    • Vehicle Replacement Advantage

    Recover invoice value of your car back in case of theft or total loss

    Benefits You Deserve

    alttext

    Reliable Customer Support

    We have a dedicated call centre and chat support taking care of all your needs

    alttext

    7200+ Cashless garages

    Wide network of cashless garages for hassle free service

    alttext

    On the Spot Claim Settlement

    Register claim on accident spot and get it settled within minute on our app

    What is the VPAY policy?

    The VPAY policy by Bajaj General Insurance is a revolutionary add-on cover designed to simplify the motor insurance claim process. This policy ensures that vehicle repairs are cashless at network garages, providing a hassle-free experience for policyholders. By opting for the VPAY add-on, you can enjoy the convenience of cashless settlements, making it easier to get your vehicle back on the road without financial stress.

    This simple, one-stop solution shall liberate the insured from the hassle of choosing from an array of fragmentary covers to comprehensively protect their valued possessions, ensuring they are protected against all the major risks.

    At-A-Glance

    Compare Insurance Plans Made for You

    Sr. No

    Feature

    PRIME PLAN

    CLASSIC PLAN

    ELITE PLAN

    1

    Electrical & Non-Electrical Accessories

    2

    Rally Cover

    3

    Geographical Extension

    4

    CNG/LPG Kit

    5

    Rodent Bite

    6

    Waiver of Depreciation & Consumables Cover

    7

    Electric Vehicle/ Hybrid System Protection Cover (Applicable only for Electric/Hybrid Vehicles)

    8

    Waiver of Deductible

    9

    Vehicle Retrieval & Towing

    10

    Roadside Assistance

    11

    Vehicle Replacement Advantage

    ×

    12

    Loss Arising Out of Adulterated Fuel

    13

    Consequential Losses

    14

    Tyre Cover

    15

    Rim Cover

    16

    Personal Baggage & Key Replacement

    17

    Cyber Risk Cover

    ×

    18

    Recalibration

    ×

    ×

    19

    Smart Repair

    ×

    ×

    20

    Conveyance Benefit 

    ×

    ×

    21

    Defence Cost Cover

    ×

    ×

    22

    Mechanical Electrical Breakdown

    ×

    ×

     

    Benefits of the Bajaj General Motor Insurance VPAY Policy

    The VPAY policy offers numerous benefits that enhance your standard motor insurance coverage. With this add-on, you can avoid the cumbersome process of paying upfront for repairs and then waiting for reimbursement. Instead, the insurance company directly settles the repair bills with the network garage. This not only saves time but also provides peace of mind, knowing that your vehicle repairs are handled efficiently and professionally.

    With Vpay, You Can Expect:

    - Value for money

    - No hassle at the time of claims

    - Relief from endorsements

    - Easy to understand

    - Quick insurance

    Here’s How Vpay Stands Out And Differs From The Traditional Approach:

    - There is no need to immediately inform the insurer for small losses

    - No compulsory deductible

    - There is no need to do coverage research

    - Umbrella protection as covering many exclusions

    - Relief from endorsement

    - Easy to understand

    Features of VPAY

    - Electrical & Non-Electrical Accessories: Up to 1% of IDV limit protection if accessories are inadvertently omitted in policy

    - Rally Cover: Covering organised rally

    - Geographical Extension: Losses occurring within Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, Maldives

    - CNG/LPG Kit: Up-to 1% of IDV Limit protection if inadvertently omitted in policy

    - Rodent Damage: Protection against wiring, rubber, rexine etc. damage due to rodent bite

    - Waiver of Depreciation & Consumables Cover: Protection against depreciation and cost of consumables during repair

    - Electric Vehicle/ Hybrid System Protection Cover (Applicable only for Electric/Hybrid Vehicles): Care for your vehicles from damages arising due to power surges, explosions, water ingression and short circuit)

    - Waiver of Deductible: Waiver of all types of compulsory deductible.

    - Vehicle Towing & Retrieval: Repair cost in case of vehicle towing and retrieval

    - Roadside Assistance: Built-in 11 + specialized roadside assistance services for ICE as well as other than ICE vehicles

    - Vehicle Replacement: Vehicle replacement cover in case of Total Loss (including theft)/ Constructive Total Loss

    - Loss Arising Out of Adulterated Fuel: Inbuilt protection for- loss/damage due to adulterated fuel and or damage due to flexi fuels

    - Consequential Losses: Covering if vehicle left unattended on road including damage to child parts

    - Tyre Cover: Cost of replacing damaged tyre

    - Rim Cover: Cost of replacing damaged wheel rims

    - Personal Baggage & Key Replacement: Protection for your baggage loss due to insured peril & Replacement of keys in case of irrecoverable loss of keys

    - Cyber Risk Cover: Protect for Software re installation, cyber extortion, theft of funds due to cyber attack

    - Recalibration: Protect vehicle sensors including ADAS for optimal performance with recalibrate support

    - Smart Repair: Covers claim of- small chipping, scratches on metal body panels in one time within a year

    - Conveyance Benefit: Per day cash benefit in case of vehicle is unusable due to repair

    - Defence Cost Cover: Defence cost in case of liability due to legitimate use & stolen vehicle

    - Mechanical Electrical Breakdown: Covers for damages due to mechanical & electrical breakdown other than accidental damages

    Download Policy Document

    Get instant access to your policy details with a single click.

    Step-by-Step Guide

    To help you navigate your insurance journey

    How To Buy

    • 1

      Download the Bajaj General App from App stores or click "Get Quote"

    • 2

      Register or log in to your account.

    • 3

      Enter your car details

    • 4

      You will be redirected to the Car Insurance Page.

    • 5

      Ensure to check your No Claim Discount

    • 6

      Choose right Insured Declared Value (IDV) that reflects your car value

    • 7

      Evaluate Covers, Add Ons, Optional Covers and Exclusions

    • 8

      Select a plan from the recommended options, or customize your own plan

    • 9

      Review the premium and other coverage details

    • 10

      Proceed with the payment using your preferred method

    • 11

      Receive confirmation of your purchased policy via email and SMS

    How To Renew

    • 1

      Login to the app

    • 2

      Enter your current policy details

    • 3

      Review and update coverage if required

    • 4

      Check for renewal offers

    • 5

      Add or remove riders

    • 6

      Confirm details and proceed

    • 7

      Complete renewal payment online

    • 8

      Receive instant confirmation for your policy renewal

    How to Claim

    • 1

      Download our Bajaj General App on Android or iOS

    • 2

      Register or login to use Motor On the spot claim for a smooth process

    • 3

      Enter your policy and accident details (location, date, time)

    • 4

      Save and click Register to file your claim

    • 5

      Receive an SMS with your claim registration number

    • 6

      Fill in the digital claim form and submit NEFT details

    • 7

      Upload photos of damaged parts as instructed

    • 8

      Upload your RC and driving license

    • 9

      Receive an SMS with the proposed claim amount

    • 10

      Use the SMS link to agree/disagree with the claim amount

    • 11

      Agree to receive the amount in your bank account

    • 12

      Track your claim status using the Bajaj General App

    Know More

    • 1

      For any further queries, please reach out to us

    • 2

      Toll Free : For Sales :1800-209-0144

    • 3

      Email ID: careforyou@bajajgeneral.com

    What is the Period of VPAY Cover?

    Period of insurance of this add-on cover will be identical to the Policy Period of the base Policy to which the add on cover is attached. V-Pay add-on cover can be opted only at inception of the Motor Insurance Policy, no cover shall be available during mid-term of the Motor Insurance Policy.

    Basis of Arriving at Insured Declared Value (IDV) of the Insured Vehicle:

    List of products specified in the list above are governed by the Indian Motor Tariff.

    The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the ‘Sum Insured’ and it will be fixed at the commencement of each policy period for each insured vehicle.

    The IDV of the vehicle (and accessories if any fitted to the vehicle) is to be fixed on the basis of the manufacturer’s listed selling price of the brand and model of the insured vehicle at the commencement of the Policy. The IDV shall change according to the depreciation grid below for each block of one year within the policy period.

    The Schedule Of Depreciation For Fixing IDV of The Vehicle

    AGE OF VEHICLE

    % OF DEPRECIATION FOR FIXING IDV

    Not exceeding 6 months

    5%

    Exceeding 6 months but not exceeding 1 year

    15%

    Exceeding 1 year but not exceeding 2 years

    20%

    Exceeding 2 years but not exceeding 3 years

    30%

    Exceeding 3 years but not exceeding 4 years

    40%

    Exceeding 4 years but not exceeding 5 years

    50%

    The IDV arrived as per the above method may be further adjusted basis various factors such as location, make and model etc, with agreement of the Insured and as captured in the Policy Schedule.

    The age-wise depreciation schedule shown above is applicable only for Total Loss/Constructive Total Loss (TL/CTL)/Cash Loss claims.

    IDV of vehicles beyond 5 years of age and for obsolete models (i.e. models that manufacturers have discontinued) is to be determined on the basis of mutual agreement between the Insurer and the Insured.

    IDV shall be treated as the Market Value throughout the Policy Period without any further depreciation for the purpose of Total Loss (TL)/Constructive Total Loss (CTL)/Cash loss claims.

    Basis of Arriving at TL (Total Loss)/CTL (Constructive Total Loss) of the Insured Vehicle:

    The insured vehicle shall be treated as a CTL if the aggregate cost of retrieval and/or repair of the vehicle, exceeds 75% of the IDV of the vehicle, subject to terms and conditions of the policy.

    The liability of the Company shall not exceed the Insured's Declared Value (IDV) of the vehicle in the event of total loss/ constructive total loss/cash loss for the year in which loss has occurred. IDV as on date of loss shall be computed as specified under basis of arriving at Insured Declared Value (IDV)

    If a damaged motor vehicle is assessed as being unrepairable and hence a wreck i.e. a ‘total loss’ or ‘write-off’, You shall have the option to retain the wreck and accept a ‘cash loss’ settlement (being the IDV less the assessed value of Salvage based on competitive quotes procured by the Insurer including any submitted by or through the Policyholder).

    Note: For the purpose of computation TL (Total Loss)/CTL (Constructive Total Loss) of the Insured Vehicle aggregate cost of retrieval shall mean Company’s aggregate liability as per the terms and conditions of the policy.

    Discover More of Our Covers

    Named Driver Cover

    Tooltip text

    Exclusive Savings: Special discounts for named drivers.

    Extended Coverage: Protects any car driven by you.

    24x7 Spot Assistance

    Tooltip text

    Immediate Help: Round-the-clock roadside assistance.

    Towing, fuel delivery, tyre repair and many more.

    Eco Repairs

    Tooltip text

    Sustainable Solutions: Repairs using refurbished parts.

    Cost-effective repairs with no depreciation on parts.

    Pay As You Consume

    Tooltip text

    Smart Savings: Pay less based on miles driven

    Carry forward unconsumed kilometers to the next plan.

    Motor & Health Companion

    Healthmanager

    Drive Confidently with Bajaj General

    Experience seamless vehicle management with the Bajaj General Drive Smart App, featuring on-road assistance, fuel efficiency stats, driving alerts, and more

    Healthassetment

    Track, Manage & Thrive with Your All-In-One Health Companion

    Discover a health plan tailored just for you–get insights and achieve your wellness goals

    Healthmanager

    Take Charge of Your Health & Earn Rewards–Start Today!

    Be proactive about your health–set goals, track progress, and get discounts!

    Insurance Samjho

    EN
    View all
    KAJNN

    Critical Illness Insurance

    KAJNN

    Health Claim by Direct Click

    KAJNN

    Personal Accident policy

    KAJNN

    Global Personal Guard Policy

    Claim Motor On The Spot

    Two-Wheeler Long Term Policy

    24x7 Roadside/Spot assistance

    Caringly Yours (Motor Insurance)

    Travel Insurance Claim

    Cashless Claim

    24x7 Missed Facility

    Filing a Travel Insurance Claim

    My Home–All Risk Policy

    Home Insurance Claim process

    Home Insurance Simplified

    Home Insurance Cover

    LoginUser

    Create a Profile With Us to Unlock New Benefits

    • Customised plans that grow with you
    • Proactive coverage for future milestones
    • Expert advice tailored to your profile
    Download App

    What Our Customers Say

    Great coverage option

    Enjoyed a smooth motor insurance experience with Bajaj General app. Great coverage options!

    AryanPatil

    Aryan Patil

    Pune

    5

    19th Jan 2025

    User friendly App

    Bajaj General app simplifies the motor insurance process. Quick, efficient, and user-friendly! 🎯

    NaadiyaRafiq

    Naadiya Rafiq

    Mumbai

    5

    19th Jan 2025

    Seamless Policy generation

    Love the ease of getting motor insurance through Bajaj General App. Highly recommend! 🙌

    MonuDubey

    Monu Dubey

    Chennai

    5

    19th Jan 2025

    Seamless Policy generation

    Caringly Yours by Bajaj General offers a fast and secure motor insurance process. Highly efficient!

    alt

    Rasool Rosi

    Delhi

    5

    19th Jan 2025

    User friendly App

    The Bajaj General App is ideal for motor insurance. User-friendly and dependable! 🚗

    SamShona

    Sam Shona

    Mumbai

    5

    14th Jan 2025

    Easy renewal

    Need to renew motor insurance? Bajaj General App makes it an effortless task. 👍

    ShanQureshi

    Shan Qureshi

    Delhi

    5

    11th Jan 2025

    Seamless Experience

    Bajaj General App makes motor insurance renewal easy. Just a few clicks, and you're covered! 🚙

    LakshayDhariwal

    Lakshay Dhariwal

    Pune

    5

    11th Jan 2025

    Economical coverages

    Cool, fast, and economical motor insurance options available with Bajaj General. Fantastic experience with the app! 🚘

    BijuVR

    Biju VR

    Bengaluru

    5

    23rd Dec 2024

    FAQ's

    How is V-PAY Cover different from Zero Depreciation Cover?

    V-PAY goes beyond Zero Depreciation by covering the entire approved claim amount, including depreciation and any approved deduction. While Zero Depreciation covers only parts without depreciation, V-PAY ensures more complete protection under your motor insurance policy.

    Who should opt for a V-PAY Cover?

    V-PAY is ideal for new car owners, high-end vehicle users, or anyone seeking full claim settlements without surprises. If you prefer peace of mind with four-wheeler insurance online, V-PAY offers a premium layer of financial protection. For complete peace of mind, choose a plan from Bajaj Allianz General Insurance Company as it offers many benefits as well as access to 7,200+ cashless garages.

    Is V-PAY Cover available for all vehicles?

    V-PAY is generally available for private four-wheelers but may not apply to all vehicle types or older models. Check with your insurer when buying motor insurance policies or exploring four-wheeler insurance online for eligibility.

    Is V-PAY Cover available under comprehensive car insurance only?

    Yes, V-PAY Cover is offered as an add-on only with comprehensive motor insurance policies. It cannot be purchased with standalone third-party plans. For complete protection, ensure you select the right plan when buying four-wheeler insurance online.

    Can I transfer my existing motor insurance policy to the new owner?

    Yes, you can easily transfer your vehicle's insurance to the new owner. The usual procedure for transferring vehicle insurance policy between two owners requires the new owner of the vehicle to submit an application form to the insurance provider within about 14 days of the registration transfer.

    What risks are covered under an insurance policy for a vehicle?

    The coverage for vehicle insurance can vary depending on the type of policy chosen. For instance, under third party insurance, you get coverage for third party liability, third party property damage, personal accident cover, etc. Similarly, comprehensive insurance covers own damage vehicle, theft, natural/manmade calamaties etc.

    Why should I buy comprehensive vehicle insurance policy?

    Investing in a comprehensive motor insurance is beneficial because it provides extensive coverage for your vehicle. There are certain add-ons for comprehensive motor insurance that can be added to give your vehicle an extra protection like damages for an accident, theft, natural disasters, damage to third party etc. as derived by the policy terms.

    What is a Third-Party Liability Cover?

    Third-Party Liability covers the legal liability one has to pay to the third party to whom damage is being caused. While opting for vehicle insurance, one has to choose between a comprehensive plan, which provides coverage for the policyholder and the third party, and a third-party policy, which provides coverage only for the third party.

    Differenciate Third-Party Liability and Comprehensive Motor Insurance?

    "Third-Party Liability: Covers damages you cause to another person or their property. It's mandatory by law. Comprehensive: Covers third-party liability plus damages to your own vehicle due to accidents, theft, natural disasters, etc. as per the policy terms"

    Will my no claims bonus be transferred if I renew my motor insurance?

    You may be able to transfer your no claims bonus when renewing your policy with us, but this depends on various factors. While renewing, you may be able to get new and better no claims bonus options and discounts.

    What is premium reduction process if no claim aquired previously?

    Certainly, the no claim bonus feature in vehicle insurance can reduce the premium by a certain percentage each year if no claims are made. This feature has proven beneficial for long-term insurance policies with the same company.

    What should be my first action to initiate a claim?

    Use our app, Caringly Yours, to initiate your insurance claim with an easy and hands-free experience.

    How do I register my claim?

    Ideally, claims are supposed to be registered on the same day that damage occurs to the insured vehicle. It is highly appreciated to provide an immediate update to your vehicle insurance company. Please complete the claim application through our Bajaj General App to claim your insurance in just a few easy steps.

    What is a "deductible" or "compulsory excess" in motor insurance?

    It's the amount you have to pay out of pocket before your insurance coverage kicks in. A higher deductible usually means a lower premium.

    Why does my vehicle insurance premium change during renewal?

    Vehicle insurance premiums can change at renewal due to several factors, including depreciation, add-on covers, the type of model of your vehicle, and additional accessories. Consequently, the premium may increase or decrease each year.

    How 'no claim bonus' is calculated at the time of renewal?

    No claim bonus is calculated at renewal based on the consecutive years the insured has not filed a claim. The discount percentage usually increases each year, following the policy terms.

    What is break-in insurance? What should I do in case of break-in?

    The time gap between the policy expiration and the renewal of the policy is known as the break-in period. Your policy will remain inactive during this period. In case of a break-in, you are advised to renew your policy as soon as possible. You can complete the procedure online easily and your policy gets instantly activated.

    When is vehicle inspection mandatory in motor insurance?

    Usually, vehicle inspection occurs when purchasing a new vehicle insurance policy or during renewal process. Additionally, an inspection may be required when you file a claim for any damages, there is a change in the policy type, new accessories or equipment are added to the vehicle, or there is a change in ownership.

    Can I change my motor insurance provider at renewal?

    Yes, you can switch providers at renewal. Compare quotes and coverage options to find the best deal.

    PromoBanner

    Why juggle policies when one app can do it all?

    Download the App Now!